Privacy Policy

At VEXGERAR, your privacy matters. We are committed to protecting your personal information and providing a safe, transparent shopping experience every time you visit our store.

Effective Date: April 15, 2026

1. Information We Collect

When you browse or place an order on our website, we may collect the following information:

• Your name, email address, shipping address, and billing details
• Your order history, product preferences, and customer support messages
• Payment-related information processed securely through trusted payment providers
• Technical data such as IP address, browser type, device information, and cookies used to improve site performance

2. How We Use Your Data

We use your data to deliver a better shopping experience and operate our store efficiently. This includes:

• Processing and delivering your orders
• Sending order confirmations, shipping updates, and service notifications
• Responding to customer service inquiries and after-sales support requests
• Improving our products, website performance, and customer experience
• Preventing fraud, abuse, and unauthorized transactions
• Sending promotional emails only when permitted by applicable law or when you have opted in

3. Payment Security

Your payment security is extremely important to us. Transactions are handled through secure, encrypted payment gateways. We do not store your full payment card details on our servers. Our partners use industry-standard security measures designed to protect your information during checkout.

4. Data Sharing

We may share limited information only with trusted service providers when necessary to operate our business, such as payment processors, logistics partners, and website service providers. These parties are expected to protect your data and use it only for the services they provide to us.

We do NOT sell user data.

5. Cookies & Analytics

We use cookies and similar technologies to keep the website running smoothly, remember your preferences, analyze traffic, and improve performance. You can control cookie settings through your browser at any time.

6. Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. If you would like help with your data, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy, please contact our support team:

• Email: 1280901810@qq.com
• WhatsApp: [To be added]